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Request a Return

Please contact support@timekeepersvault.com for returns

Please provide the following in the email:

Inquiries for returns must be emailed in with the Order Number - Confirmation Number - Watch Name - Address - Invoice Number

Pre-owned Watches - Customers may return most items to us within 14 days of invoice. An automatic 10% restocking fee will apply to returns which are filed after 10 days of delivery of the item. All shipping, packaging, handling and related charges are non-refundable.

Unworn Watches - Returns are not accepted.

Email us directly in the form below! 

We're here to help you.

We've got a group of watch connoisseurs ready to help you find your dream watch - and they're just a chat, email, or phone call away.

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